The Financial Conduct Authority (FCA) is the independent statutory watchdog that is responsible for the regulation of financial services in the UK. Baker Jayne Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority.
FCA – registration number – 502536
You can check that this is the case by visiting the FCA register https://www.fca.org.uk/firms/financial-services-register
or alternatively you can call the FCA on 0300 500 5000.
We pride ourselves on the services we provide to our clients and we hope that you do not have cause to complain. In the unlikely event that you are not satisfied about something we have or haven’t done, we have a set procedure to follow. Please contact our office for details.
Some clients are able to take unresolved complaints to the Financial Ombudsman Service (FOS).
Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm
The Financial Ombudsman Service
You may have seen in the press an announcement by the Lord Chancellor to cut the ‘Discount Rate’ (or Ogden rate) from 2.5% to minus 0.75%, effective from 20 March 2017. Whilst most of the attention in the press has been on Motor there is the small matter of